Get the Most Out of Chats and Conversations

In this video we explain the difference between a chat and conversation in Microsoft Teams. After explaining the reasoning behind using each, we show you how we create a chat and some of the features you can use in a chat message. We then move into channel conversations inside of a team. We review a quick best practice for conversations and explain how you can @mention different people inside of one. We explain how people can interact with your conversation, how they are notified of them and the different types of things that can start a conversation, including uploading a file.